Fundamentals Relaxation Spa respects your privacy. This policy explains the types of information we may collect, how we use it, and the choices available to you when you visit our website, book a service, purchase a gift card, complete a form, or participate in a wellness program.
Information We May Collect
We may collect information you provide directly, including your name, phone number, email address, appointment details, service preferences, gift-card information, intake-form responses, wellness goals, and communications with our team.
Our website and service providers may also collect limited technical information such as browser type, device information, pages visited, referral source, and general usage data.
How We Use Information
We may use information to:
- Schedule, confirm, and manage appointments
- Personalize services and support client safety
- Process payments and gift-card purchases
- Communicate about appointments, programs, and requested information
- Provide wellness coaching and educational materials
- Improve our website, services, and client experience
- Send marketing communications when you have opted in
- Meet legal, security, and recordkeeping obligations
Service Providers
Fundamentals uses Mangomint for booking and payment-related services, GoHighLevel for website forms and marketing communications, and Boomtime for the gift-certificate purchase link on this website. These third-party services process information in connection with the services they provide. Please review the privacy information presented by each service when you use it.
Health and Wellness Information
Information shared through intake forms or wellness programs is used to support the services you request. We limit access to staff members and service providers who need the information for their work. Please avoid sending sensitive health information through a general website contact form, email, or text message; contact us for the appropriate intake process.
Marketing Choices
You may unsubscribe from promotional email using the link included in the message. Unsubscribing from marketing email does not stop appointment or transactional emails related to a service you requested. For text-message choices, see the Text Messaging section below. You may also contact us for help with your communication preferences.
Text Messaging
When you affirmatively opt in to a Fundamentals Relaxation Spa text-message program, you may receive the types of messages described when you sign up, such as appointment reminders, service messages, customer-support communications, or marketing messages. Message frequency varies, and message and data rates may apply. Consent to marketing texts is not a condition of purchase. Reply STOP to opt out and HELP for assistance. Providing a phone number by itself does not enroll you in marketing texts.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies and Technical Information
The website and its service providers may use cookies and similar tools to operate website features. Your browser settings may allow you to limit cookies, although some website functions may be affected.
Information Sharing
Fundamentals does not sell personal information. We may share information with service providers supporting our operations, when you direct us to do so, or when required to protect rights, safety, security, or comply with law.
Data Retention and Security
We retain information for as long as reasonably necessary to provide services, maintain business records, meet legal obligations, and resolve disputes. We use reasonable administrative and technical safeguards, but no website or electronic system can guarantee absolute security.
Your Choices
You may contact Fundamentals to request access to, correction of, or deletion of personal information, subject to legal and operational recordkeeping requirements. You may also ask questions about how your information is used.
Children’s Privacy
The website is not directed to children under 13. Services for minors require appropriate parent or guardian involvement and consent.
Policy Updates
We may update this policy as our website, services, or legal obligations change. The current version will be posted on the website with its revision date.
Contact
Fundamentals Relaxation Spa
23647 Woodward Avenue, Suite 2
Pleasant Ridge, Michigan 48069